Question 1

Reserve Your Spot

Accepted Answer

For both memberships & packages, please reserve your space in class ahead of time  to ensure you have a spot in class.

Question 2

Late Cancellation Policy

Accepted Answer

Things come up. Plans change. We get it. Understanding this, you have 24 hours to cancel a class if you can’t make it. We’ve gotta stick to our policy to ensure the most long-lasting space for you to continue your pilates practice.

Question 3

No Shows are a Late Cancel

Accepted Answer

Unfortunately, if you do not show up for class and do not cancel on Walla or notify the studio, this counts as a lost class on your package/membership.

Question 4

Punctuality

Accepted Answer

Please do not be more than 10 minutes late to class. This ensures that you have joined the class for the warm-up portion and that you will not disrupt or hinder the experience of other class attendees.

Question 5

Cellphones

Accepted Answer

Please silence your phone/watch before class. And in general, we ask that you leave your phone in your cubby. Pilates is a mind/body practice and “shutting out the world” for this hour ensures both you and your fellow classmates have a focused hour of movement practice, void of distractions, to soak up the most benefits from your class!

Question 6

Weather Related Closure

Accepted Answer

We will notify you of weather related closures via email and on social media with as much notice as possible. If the studio closes due to weather, your class will go back onto your account. Fear not, friends --your class is not lost!

Question 7

Privacy Policy

Accepted Answer

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message and data rates may apply and you may reply STOP to opt-out of messaging; reply HELP for additional messaging help. Message frequency may vary based on usage.

House Rules + Studio Flow Here are the nitty gritty details that keep us Ebb-ing and Flow-ing on the same page!